Privacy Policy

Effective Date: June 16, 2025

Company: Skyeat Pvt Ltd

Contact: info@skyeat.in | +91-8767070841

1. Introduction

The Skyeat Delivery Partner app is developed by Skyeat Pvt Ltd and is intended for use only by registered delivery partners. This policy outlines what data we collect, why we collect it, and how it is used. By using the app, you agree to the terms described in this privacy policy.

2. Information We Collect

a) Personal Information

• Name, mobile number, and device ID
• Information you provide during login or registration

b) Location Data

We collect precise GPS location data when the app is open or running in the background, but only when the delivery agent is marked as "available." This is used for live tracking, route monitoring, and to provide customers and admins with delivery status.

c) Device and Log Data

• IP address, device name, OS version, app crash logs
• Used for app performance improvement and issue resolution

3. How We Use Your Data

• To provide real-time delivery tracking
• To assign orders efficiently
• To improve app performance and service quality
• To display live delivery status to customers

4. Data Sharing

We do not sell or share your data with advertisers. Your data may be shared only with trusted third-party services like Firebase, Google APIs, and internal admin dashboards required to run the app.

5. Cookies and Tracking

The app itself does not use cookies, but third-party services integrated into the app (e.g., Google APIs) may use cookies for analytics and functionality.

6. Data Security

We implement modern security protocols to protect your data. However, no system is 100% secure. We will never misuse your data.

7. Children’s Privacy

This app is not intended for users under the age of 13. We do not knowingly collect data from children. If we discover that we have collected data from a child under 13, we will delete it immediately.

8. Policy Changes

This privacy policy may be updated from time to time. We recommend reviewing it periodically. Continued use of the app means you accept any changes.

9. Contact Us

If you have any questions, please contact us:

• Email: info@skyeat.in
• Phone: +91-8767070841