Policy Description
This privacy policy applies to the Groceries app for mobile devices, together with any related services operated by Suraj Chaudhari (collectively, the "Application"). Suraj Chaudhari is hereby referred to as the "Service Provider".
Information Collection and Use
The Application may collect information when you download and use it. This information may include information such as
Your mobile phone number for login and OTP verification, where applicable
Your name and email address, if provided
Grocery products, categories, product prices, and product information displayed in the Application
Shopping cart contents, selected products, quantities, and order totals
Delivery address and contact details required to fulfil orders
Order details, order history, and order status
Payment status and transaction references, where applicable
Your device's Internet Protocol address, where collected
Your mobile operating system, application version, and diagnostic information, where collected
Location information, if a location-based feature is available and the necessary permission is granted
The Application uses this information to provide grocery shopping services, manage orders, arrange deliveries, maintain security, and improve the user experience.
Cookies and tracking technologies
The Application or its third-party service providers may use cookies, SDKs, pixels, and similar technologies to support functionality, analytics, or service delivery. Where required by applicable law, the Service Provider will obtain consent before using non-essential tracking technologies.
Your Rights
You may request access to, correction of, or deletion of your personal data held by the Service Provider. Where processing is based on consent, you may also withdraw your consent, subject to applicable law.
To exercise these rights, or to withdraw consent where applicable, contact the Service Provider at chaudharisuraj222@gmail.com.
Your California privacy rights (CCPA/CPRA)
If you are a California resident and applicable law covers the processing of your personal information, you may have the right to know what personal information is collected, request deletion, opt out of the sale or sharing of personal information, and exercise your rights without unlawful discrimination.
To exercise applicable rights, contact the Service Provider at chaudharisuraj222@gmail.com.
The Service Provider may use information you provide to send order updates, important service-related notices, and marketing communications where permitted by law and with any required consent.
For a better experience while using the Application, the Service Provider may require you to provide certain personally identifiable information. The information requested will be retained and used as described in this Privacy Policy.
Third Party Access
The Service Provider may use third-party providers for application hosting, data storage, OTP verification, payment processing, notifications, analytics, and delivery-related services, depending on the features available in the Application.
Personal information may be shared with these providers when necessary to provide the relevant services and subject to applicable confidentiality and data-protection requirements. Aggregated or anonymized information may also be shared with external services to help improve the Application.
The Service Provider does not sell personal information for money. Information may also be disclosed where required by law or as otherwise permitted by applicable law.
International Data Transfers
The Service Provider or its third-party service providers may transfer personal data to countries outside your country of residence, including outside the European Economic Area (EEA). Where applicable law requires safeguards for international transfers, the Service Provider will use appropriate mechanisms, which may include
Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions or other legally recognized transfer mechanisms
Your consent, where required and legally permitted
Data protection laws in other countries may differ from those in your jurisdiction. Where required by law, the Service Provider will apply appropriate safeguards and obtain any consent required for the transfer.
The Service Provider may disclose user-provided and automatically collected information:
as required by law, such as to comply with a subpoena or similar legal process;
when the Service Provider believes in good faith that disclosure is necessary to protect its rights, protect your safety or the safety of others, investigate fraud, or respond to a lawful government request;
to trusted service providers who work on behalf of the Service Provider and are subject to appropriate confidentiality and data-protection obligations.
Opt-Out Rights
You can stop further collection of information through the Application by uninstalling it from your mobile device. Uninstalling will stop collection through the uninstalled Application, but it does not automatically delete information that has already been transmitted to or stored by the Service Provider or third parties.
To request deletion of your personal data, withdraw consent, or exercise your applicable rights, contact the Service Provider at chaudharisuraj222@gmail.com.
Data Retention Policy
The Service Provider retains personal data only for as long as reasonably necessary to provide the Application's services, fulfil orders, resolve disputes, maintain security, and comply with applicable legal obligations.
User-Provided Data: Retained as necessary to provide requested services and fulfil the purposes for which it was collected
Order and Transaction Data: Retained as necessary to manage orders, resolve disputes, and meet applicable legal or accounting requirements
Automatically Collected Data: Retained as necessary for operational, security, diagnostic, and analytical purposes
Aggregated and Anonymized Data: May be retained for longer periods where it can no longer reasonably identify an individual
Data Required for Legal Compliance: Retained for the period required by applicable law
You may request deletion of your personal data, subject to any legal obligation to retain it. To request deletion of data submitted through the Application, contact the Service Provider at chaudharisuraj222@gmail.com. Some information may need to be retained to complete outstanding orders, resolve disputes, or meet legal obligations.
Security
The Service Provider takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic storage or transmission can be guaranteed to be completely secure.
Data Breach Notification
If a personal data breach occurs, the Service Provider will take reasonable steps to investigate and address it and will notify affected users or relevant authorities where required by applicable law, including providing information about the nature of the breach and the steps being taken where required.
Changes
The Service Provider may update this Privacy Policy from time to time. Updated versions will be published with a revised effective date. Where required by law, the Service Provider will seek consent before relevant changes take effect.
Previous versions of this Privacy Policy may be requested by contacting the Service Provider at chaudharisuraj222@gmail.com.
This privacy policy is effective as of 2026-10-29.
Your Consent
Where processing is based on consent, you provide consent by affirmatively opting in to the relevant feature or action. You may withdraw consent where permitted by law without affecting processing lawfully carried out before withdrawal. Other information may be processed on lawful grounds where permitted by applicable law and as described in this Privacy Policy.
Contact Us
If you have any questions regarding privacy while using the Application or about its privacy practices, please contact the Service Provider via email at chaudharisuraj222@gmail.com.
Application Name: Groceries
Service Provider: Suraj Chaudhari
Email: chaudharisuraj222@gmail.com